At Drive Wave Solution, we are committed to delivering your orders in a reliable and efficient manner. This Shipping Policy outlines how we handle and process shipments.

Order Processing

All orders are processed after confirmation. Once your order is placed, our team begins preparing it for dispatch. Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

You will be contacted if there are any delays or issues with your order.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout and clearly displayed before you complete your purchase. In some cases, we may offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you may receive a confirmation message with tracking details (if available), allowing you to monitor the progress of your shipment.

Delivery Process

We work with reliable courier partners to ensure your order reaches you safely. Since we offer cash on delivery, please ensure that someone is available at the delivery address to receive and pay for the order.

If a delivery attempt is unsuccessful, the courier may attempt redelivery or contact you for further instructions.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, it may result in delays or failed delivery. In such cases, please contact us as soon as possible at [email protected] for assistance.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery). We will investigate the issue and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping, feel free to contact us at:

Email: [email protected]